Case Study:
Problem: LifeSafer Interlock needed an updated training video for their automobile ignition interlock device (court ordered automobile breath-a-lyzers.) Their existing video asset was an out-dated client orientation film that lacked current information and was frankly difficult to watch. The information lacking in the video was a costly burden on customer service reps and busy technicians who were forced to answer repetitive questions daily. Furthermore, the old video had no support for spanish speaking clients.
Video Verve's solution: We carefully created detailed, easy to understand, motion graphics using flow charts and 3-D models as a visual learning tool which dramatically reduced customer service calls. Clients felt much more comfortable with the installation process and the Interlock program as a whole thanks to the new video. The video was so successful at the installation centers in keeping call volume down, LifeSafer made the video available on their website for round-the-clock support.
Video Verve also provided an option to substitute Spanish narration in place of the English version on the DVD for LifeSafer's hispanic clientele.Video Verve can create videos in virtually any language.

Contact us to see what a corporate/training video can do for your business.
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